Visa STIP Analytics

MY ROLE:

Senior UX Designer - collaborated with product managers, data analyst and stake holders to develop a quick concept to present to higher management.

BRIEF:

STIP Analytics takes all the information STIP (Stand-In Processing) is a vital service in which Visa will act on behalf of an issuer in the authorization process. Whether it’s scheduled maintenance or an unexpected outage, service downtime is disruptive for financial institutions and their customers. The potential impacts of downtime is massive, it could include lost revenue due to failed transactions, poor cardholder experience resulting in call volume spikes to customer service centers, and damage to reputation.